Location

31 Beacon Rd ,Building 4, Florida North, Roodepoort

Call Us

012 027 0411

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Privacy Policy

Terms & Conditions (T&C)

1. Introduction
By accessing or using the 411 Culinary & Hospitality School website, you agree to comply with these terms and conditions. Please read them carefully before applying for courses or using our services.

2. Enrolment & Courses

  • All course information, fees, and schedules are subject to change.

  • Enrolment is confirmed only once payment and completed application forms are received.

  • Students must comply with course requirements, safety rules, and instructions from trainers.

3. Payments & Refunds

  • Fees must be paid in full or in accordance with the agreed payment plan before the start of the course.

  • Refunds are not provided for missed classes, partial attendance, or late withdrawals unless required by law.

4. Intellectual Property

  • All content on the website, including text, images, and course materials, is the property of 411 Culinary & Hospitality School and may not be copied, distributed, or reproduced without written permission.

5. Liability

  • 411 Culinary & Hospitality School is not liable for personal injury, loss, or damage incurred while attending courses or using our facilities unless due to our negligence.

6. Governing Law

  • These terms are governed by the laws of the Republic of South Africa.

Customer Service (CS)

Contact Us for Support

Our Commitment

  • We aim to respond to all enquiries within 48 hours.

  • Course or facility-related complaints will be handled professionally and fairly.

  • We value feedback and continuously improve our services based on student and client input.

Hours of Operation

  • Monday – Friday: 08:00 – 17:00

  • Saturday & Sunday: Closed (by appointment only for facility bookings)

Privacy Policy

1. Introduction
411 Culinary & Hospitality School respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

2. Information We Collect

  • Personal details (name, email, contact number)

  • Course enrolment and payment information

  • Facility booking or event details

3. How We Use Your Information

  • To process course applications and payments

  • To provide updates about courses, facilities, or events

  • To respond to enquiries and provide customer support

4. Sharing Your Information

  • We do not sell or rent your personal data.

  • Information may be shared with third-party service providers strictly for course administration, payment processing, or legal compliance.

5. Data Security

  • We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

6. Your Rights

  • You may request access to, correction of, or deletion of your personal information at any time.

  • For enquiries about your data, contact info@411culinaryschool.co.za.

7. Cookies & Website Use

  • Our website may use cookies for analytics and functionality. You can manage cookie settings via your browser.

8. Governing Law

  • This policy is governed by the laws of South Africa.